Privacy Policy

Last Updated: June 8, 2026

1. Introduction

BHG Learn (“BHG Learn”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly and securely.

This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access our website, courses, webinars, events, communications, and related services.

By accessing or using BHG Learn, you agree to the practices described in this Privacy Policy.


2. About Us

BHG Learn is the education arm of BIM House Global Pvt. Ltd. Any personal information collected through BHG Learn forms, courses, webinars, WhatsApp communication, email communication, or other learning-related channels is collected and processed by BIM House Global Pvt. Ltd. in accordance with this Privacy Policy. BIM House Global’s privacy policy https://bimhouseglobal.com/privacy-policy/

For the purposes of applicable privacy laws, BIM House Global Pvt. Ltd. acts as the primary data controller for information collected through BHG Learn.


3. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Full name

  • Email address

  • Phone number

  • WhatsApp number

  • Country and city of residence

  • Educational background

  • Professional details

  • Company or employer information

  • Course enrollment information

  • Webinar registrations

  • Survey responses

  • Feedback and testimonials

  • Communication records

B. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Referral source

  • Pages viewed

  • Time spent on pages

  • Clickstream information

  • Geographic region

  • Website interactions

C. Marketing and Analytics Information

We use technologies including:

  • Google Analytics

  • Meta (Facebook) Pixel

  • Cookies and similar tracking technologies

These tools help us understand user behavior, improve our offerings, measure advertising effectiveness, and deliver relevant content.


4. How We Use Your Information

We may use your information to:

  • Provide courses, webinars, workshops, and educational services

  • Process registrations and enrollments

  • Deliver certificates and course materials

  • Respond to inquiries and support requests

  • Send service-related communications

  • Send educational updates and newsletters

  • Conduct research and analytics

  • Improve user experience

  • Personalize content and learning experiences

  • Measure marketing campaign performance

  • Prevent fraud and misuse

  • Comply with legal obligations


5. Legal Basis for Processing

Depending on your location, we process personal information based on one or more of the following grounds:

  • Your consent

  • Performance of a contract

  • Legitimate business interests

  • Compliance with legal obligations

  • Protection of vital interests where applicable


6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences

  • Improve website functionality

  • Analyze website traffic

  • Measure advertising effectiveness

  • Support remarketing and retargeting activities

You may disable cookies through your browser settings. Certain features of the website may not function properly if cookies are disabled.


7. Third-Party Tools and Service Providers

We may use trusted third-party service providers to operate our business and educational services.

These may include:

  • Zoho (CRM, marketing automation, email communication)

  • Google Analytics

  • Meta/Facebook Pixel

  • Payment gateways

  • Webinar platforms

  • Learning Management Systems (LMS)

  • Cloud hosting providers

  • Customer support tools

  • Communication platforms such as WhatsApp and email providers

These providers may process information on our behalf and are required to maintain appropriate security measures.


8. International Data Transfers

BHG Learn serves users across India, the Middle East and North Africa (MENA), the United States, and other regions.

Information collected through our services may be transferred to, stored in, and processed in countries outside your country of residence.

Data Storage Locations

  • Zoho systems used by BHG Learn are primarily hosted in India.

  • Certain analytics, cloud infrastructure, marketing, communication, and educational technology providers may store or process data in India, the United States, or other jurisdictions where they operate.

Where required by applicable law, we implement appropriate safeguards for international data transfers.


9. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver our services

  • Maintain educational records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

  • Support legitimate business operations

When information is no longer required, it will be securely deleted or anonymized.


10. Sharing of Information

We do not sell personal information.

We may share information with:

  • Service providers and vendors

  • Technology partners

  • Payment processors

  • Educational partners

  • Professional advisors

  • Government authorities when legally required

  • Corporate affiliates, including BIM House Global Pvt. Ltd.

Information may also be disclosed in connection with a merger, acquisition, restructuring, or sale of assets.


11. Security Measures

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no method of transmission or storage can be guaranteed to be completely secure.


12. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with an applicable regulatory authority

To exercise these rights, please contact us using the details below.


13. Marketing Communications

You may receive marketing and educational communications from us if:

  • You register for a course or webinar

  • Download educational content

  • Subscribe to newsletters

  • Request information from us

You may opt out at any time by:

  • Clicking the unsubscribe link in emails

  • Contacting us directly

  • Replying with opt-out instructions where applicable

Transactional and service-related communications may still be sent when necessary.


14. Children’s Privacy

BHG Learn’s services are intended for students, professionals, and adult learners.

We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent.

If you believe a child has provided information without authorization, please contact us so that appropriate action can be taken.


15. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of those websites independently.


16. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective upon posting the revised version on this page. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.


17. Contact Information

For questions, requests, or concerns regarding this Privacy Policy, please contact:

BHG Learn

Email: connect@bimhouseglobal.com
Website: https://bhglearn.com

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